📚 Knowledge Center

💡 How To's

Everything you need to get started with the platform — step by step.

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1 How to Manage Departments

This guide explains how to create and manage departments within your institution. Departments help organize spaces and groups by subject or area.

1

Go to Department Management

In the institution dashboard, click "Departments" in the sidebar or in the quick action cards.

2

Create a New Department

Click "New Department" and fill in the name (Hebrew and English), description, icon, and color. You can also select a parent department for a hierarchical structure.

3

Assign Spaces to a Department

When creating a new space, you can choose which department it belongs to. You can also update existing space assignments through space settings.

4

Department-Level Roles

You can assign users as Coordinator or Staff at a specific department level, restricting their access to that department only.

📌 Note: Every institution gets a default department upon creation. It cannot be deleted, but you can rename it.

institutions departments management
2 How to Add Users to an Institution

This guide explains how to add users to an institution and assign them the appropriate roles.

1

Go to User Management

In the institution dashboard, click "Users" to view the list of all institution members.

2

Add a New User

Click "Add User". Search for the user by user code, name, or email.

3

Choose a Role

Select the appropriate role for the user:

  • Owner — full access to the entire institution
  • Admin — full management (except deleting the institution)
  • Coordinator — manages a specific department or area
  • Staff — view access and basic actions
4

Assign to Department (Optional)

For Coordinator and Staff roles, you can assign the user to a specific department to restrict their access.

💡 Tip: The first user added to an institution is automatically marked as the primary institution. This can be changed in settings.

institutions users roles management
3 How to Manage Institution Roles

How to Manage Institution Roles

This guide explains how to change user roles within your institution. Each role has different permissions that determine what the user can do.

Steps

1

Go to User Management
In the institution dashboard, click "Users" to see all staff members.

2

Select the User
Find the user whose role you want to change. Their current role is displayed next to their name.

3

Change the Role
Click on the current role and select a new one from the list:

  • Owner — full control over the institution, including deletion
  • Admin — full management without the ability to delete the institution
  • Coordinator — manages a specific department or area only
  • Staff — view access and basic actions
4

Assign to Department (for Coordinators and Staff)
If the role is Coordinator or Staff, you can assign the user to a specific department to limit their permission scope.

📌 Note: The institution Owner role cannot be changed. To transfer ownership, please contact support.
4 How to Assign Content to an Institution

How to Assign Content to an Institution

This guide explains how to assign content — pages, kits, and tracks — to your institution, making it available to all spaces and groups within it.

Steps

1

Go to Institution Content Management
In the institution dashboard, click "Content" or the content management quick action card.

2

Choose the Content Type
Switch between the tabs — Pages, Kits, or Tracks — to manage each content type separately.

3

Add New Content
Click "Add Content" and search for the item you want. You can search by name or filter by subject.

4

Assignment Settings
When assigning, you can mark the content as Featured or Exclusive to your institution only.

💡 Tip: Content assigned at the institution level is automatically available to all spaces within it. You can also assign content at the individual space level.

5 What is a Delegatable Product?

A delegatable product is a product you buy once and grant access to other users by sending email invitations. Each accepted invitation consumes one credit from your balance.

1

Buy the Product

When you buy a delegatable product, it comes with a fixed number of credits. Each credit lets you invite one user.

2

Send an Invitation

Invitations are sent by email address. The recipient gets an email with a join link, plus an in-app notification if they are already a registered user.

3

Accept and Use

The recipient accepts or declines. On acceptance, the content is added to their account and one credit is consumed from your balance.

4

Track and View Reports

From the product management page you see all your recipients, invitation statuses, and view reports generated when they complete the content.

💡 Tip: Check the number of credits included in the product before purchase. You can always buy additional credit packs later.

delegation products credits inviter
6 How to Take an Assessment

This guide explains how to take an assessment (mapping) on the platform.

1

Access the assessment

Click the assessment link from the portal or your dashboard. The system will automatically create a new session for you.

2

Answer questions

Read each question carefully and select the appropriate answer. You can skip questions and return to them later.

3

Navigate between stages

Use the "Next" button to move forward and the "Back" button to return to previous questions. Your progress is saved automatically.

4

Submit

On the last stage, click "Finish and Submit." A confirmation message will appear — click "Submit Now" to complete.

5

View results

After submitting, the system will automatically redirect you to your reports page.

💡 Tip: Answer all questions before submitting — unanswered questions will affect your final score.

assessment mapping questions
7 How to View My Tracks

This guide explains how to access your personal tracks page and see all tracks assigned to you.

1

Go to the Tracks Page

Click "My Tracks" in the main navigation menu. You'll be taken to a page showing all tracks assigned to you.

2

Review the Statistics

At the top of the page, you'll see a summary: total tracks, in-progress, completed, and not yet started.

3

Browse Track Cards

Each track is displayed as a card with its name, short description, progress percentage, number of sections and steps, and current status (Not Started / In Progress / Completed).

4

Enter a Track

Click on a track card to enter its detailed view and see all the steps inside it.

💡 Tip: Tracks are shown with colorful icons for easy identification. If no tracks appear, make sure your teacher or admin has assigned tracks to you.

8 How to Browse Learning Kits

This guide explains how to browse the available learning kits on the platform.

1

Go to the kits portal

Navigate to the learning kits page through the main menu or by visiting "/kits/kits-eng".

2

Filter by subject

Use the filter chips at the top of the page to show kits from a specific subject, or click "All" to see everything.

3

Filter by grade

Select a grade from the dropdown to show only kits matching that grade range. Click "×" to clear the filter.

4

Free text search

Type a keyword in the search box to find a kit by name or description.

5

View kit details

Click the "Details" button on a kit card to go to the kit's sales page and see full information, learning objectives, and pricing.

💡 Tip: You can combine all filters — subject, grade, and search — at the same time to narrow down results.

kits store browsing
9 How to Create a Learning Space

How to Create a Learning Space

This guide explains how to create a new learning space within your institution. Spaces are the main learning environments in the system.

Steps

1

Go to Space Management
In the institution dashboard, click "Spaces" or the "New Space" action card.

2

Choose a Template
Select a space template from the library — course, club, workshop, program, or cohort. Each template comes with appropriate default settings.

3

Fill in Space Details
Enter a name (Hebrew and English), description, and select the department the space belongs to. You can also set daily and weekly time targets.

4

Activate the Space
The space is created in Draft status. When you're ready, change the status to Active so members can access it.

💡 Tip: After creating the space, add members, assign content, and create groups before activating it.

10 How to Buy a Delegatable Product

This guide explains how to buy a delegatable product and what happens immediately after the purchase.

1

Pick a Product in the Store

In the store, delegatable products are marked with a dedicated badge. Read the description to see how many credits are included and how long each invitation grants access.

2

Complete Checkout

Go through checkout normally, just like any other product purchase.

3

Automatic Redirect to the Management Page

When payment completes, the system automatically redirects you to the delegation management page. You can start sending invitations from there immediately.

4

Check Your Credit Balance

On the management page you will see how many credits are available. Each invitation you send will reduce the available balance by one.

📌 Note: Your credits are replenished only by buying additional credit packs. A credit consumed by an accepted invitation does not return.

delegation purchase credits inviter
11 How to Take an Open-Ended Assessment

This guide explains how to take an open-ended assessment — one where you write free-text answers that are graded by AI.

1

Access the assessment

Click the assessment link. The system will create a session and display a progress indicator with the total number of stages.

2

Write your answers

Read the scenario or question and type your response in the text box. Pay attention to the character limit shown.

3

Tips for good answers

Be specific, describe concrete actions, and explain your thoughts and feelings. Detailed answers receive higher scores.

4

Navigation and saving

Answers are saved automatically when you move between stages. You can go back and edit previous answers.

5

Submit and grading

When finished, click "Finish and Submit." The AI will grade your answers (this takes about 20 to 60 seconds) and you'll be redirected to your report automatically.

📌 Note: Very short answers (under 20 characters) may receive low scores. Invest time in writing detailed responses.

AI assessment open-ended AI writing
12 How to Navigate a Learning Track

This guide explains how to find your way around a learning track and understand its structure.

1

Enter the Track

From "My Tracks", click on the track card you want to open.

2

Understand the Structure

Every track is divided into Sections, and each section contains Steps. At the top of the page, you'll see the track name, your progress percentage, and a visual progress ring.

3

View Sections

If the track has multiple sections, you'll see section cards listed. Each card shows the section name, number of steps, and a progress bar.

4

View Steps

Inside each section, you'll see the list of steps. Each step shows a status indicator (completed / unlocked / locked) and its name.

5

Open Content

Click on an unlocked step to open its learning content in a new window.

6

Return to Track

After completing a step, return to the track page to see your updated progress.

💡 Tip: Your next step is highlighted at the top of the page with a "Continue Learning" button.

13 How to Purchase a Learning Kit

This guide explains how to purchase a learning kit on the platform.

1

Go to the kit page

Navigate to the sales page of the kit you're interested in (through the kits portal or a direct link).

2

Check the price

Review the purchase panel showing the kit price, access duration, and other details. If there's a sale, you'll see the original price with a strikethrough and the discounted price.

3

Click "Purchase"

Click the "Purchase" button to open the payment modal.

4

Enter a coupon (optional)

If you have a coupon code, enter it in the provided field and click "Apply" to update the price.

5

Proceed to payment

Click "Continue to Payment". The payment page will open in a new tab, and the system will display a "Payment pending" message with a progress bar.

6

Complete payment

Complete the payment on the external page. After a successful payment, the page will refresh automatically and your kit access will be activated.

📌 Important: Use the same email address you used to sign up for the platform so that access is activated automatically.

kits purchase payment
14 How to Manage Space Members

How to Manage Space Members

This guide explains how to add, remove, and change roles for members in a learning space.

Steps

1

Go to Member Management
In the space dashboard, click "Members" to see all space members.

2

Add a New Member
Click "Add User", search for the user, and choose the appropriate role:

  • Teacher — can manage content, assign missions, and view analytics
  • Assistant — supports the teacher with limited permissions
  • Mentor — guides learners with view access
  • Member — regular learner (default)
  • Observer — view-only access
3

Change a Role
Click on a member's current role to change it. Role changes apply across all groups in the space.

4

Remove a Member
Click the remove button next to the member's name. The member will be removed from the space and all its groups.

📌 Note: Each user has one role per space, and it applies to all groups within that space.
15 How to Send a Delegation Invitation

This guide explains how to send an invitation to another user through a delegatable product you have purchased.

1

Open the Product Management Page

From the "My EZ" menu, click "My Products" and select the relevant product. You will arrive at its full management page.

2

Click "Send Invitation"

Click the main "Send Invitation" button. An invitation modal opens.

3

Enter the Recipient Email

Enter the recipient email address. You can add a short personal message that will appear inside the email.

4

Send

Click "Send". The system emails the join link, reserves one credit from your balance, and the invitation appears in your recipient list with status "Pending".

📌 Note: Invitations are valid for 30 days. If the recipient does not respond within that period, the invitation expires and the credit is released back to the available balance.

delegation invitation email inviter
16 How to Resume an Assessment You Started

This guide explains how to return to and continue an assessment you started but didn't finish.

1

Go back to the assessment page

Navigate to the same assessment link where you started. The system automatically detects that you have an open session.

2

Continue from your last stage

The system will return you to the stage where you left off. All your previous answers are saved.

3

Edit answers

You can go back to previous stages and change answers you've already written, as long as you haven't submitted the assessment yet.

4

Finish and submit

When you're done, click "Finish and Submit" as usual.

💡 Tip: You can close your browser and come back later — your work is saved. Just go to the same assessment link again.

assessment resume save
17 How to Complete a Track Step

This guide explains what's required to complete a step in a track and move on to the next one.

1

Open the Step

From the track page, click on a step marked as unlocked (not locked). The content will open in a new window.

2

Complete the Content

Finish all required activities on the page: practice, test, video, or any other content type. Make sure you reach the end and receive a completion confirmation.

3

Return to the Track

After completing the page, go back to the track page.

4

Automatic Marking

The system will detect that you completed the page and mark the step as done. Your progress percentage will update.

5

Next Step Unlocks

If the next step depends on completing the current one, it will unlock automatically (unless there's a time delay).

💡 Tip: If a step isn't marked as completed after you finish — make sure you actually completed all stages within the page itself and received a completion message.

18 How to Access a Kit I Purchased

This guide explains how to access a kit you've already purchased.

1

Log in

Make sure you are logged in to your account on the platform.

2

Navigate to the kit

Go to the kit page. A kit you own will display an "Owned" badge on its card in the kits portal.

3

Access the content

On the kit page, you'll see all available activities with active links. Click any activity to start.

4

Usage instructions

If the kit includes usage instructions, you'll see a "How to work with this kit" card at the top of the list. Click it to read the instructions.

💡 Tip: If you purchased a kit but the links aren't active, make sure you're logged in with the same account you used to make the purchase.

kits access my-kits
19 How to Create and Manage Groups

How to Create and Manage Groups

This guide explains how to create groups within a space, add members, and manage them.

Steps

1

Go to Group Management
In the space dashboard, click "Groups" to see all groups in the space.

2

Create a New Group
Click "New Group" and enter the group name. The group will be created within the current space.

3

Add Members to the Group
On the group page, click "Add Members". You can add users individually or multiple users at once. Users added to a group automatically get the Member role in the space.

4

Manage the Group
From the group page you can view members, remove members, assign missions, and track progress.

💡 Tip: You can move groups between spaces through space settings. Member roles will be updated according to the new space.

20 How to Manage Your Recipients

This guide explains how to view, filter, and sort the recipient list on your product management page.

1

View Your Recipient List

On the product management page you will see a table of every invitation you have sent, with name, email, status, and sent date.

2

Invitation Statuses

Each invitation is classified by status:

  • Pending — sent, not yet answered. Credit reserved.
  • Accepted — recipient accepted. Credit consumed.
  • Declined — recipient declined. Credit released.
  • Expired — 30 days passed. Credit released.
3

Filter and Search

Use the filter bar to filter by status, or type in the search field to locate a recipient by name or email.

4

Sort

Click on column headers to sort by sent date, status, or name.

💡 Tip: The list loads dynamically as you scroll — if you have hundreds of recipients, they load in batches rather than all at once.

delegation recipients management inviter
21 How to View Your Assessment Report

This guide explains how to find and view the report generated after completing an assessment.

1

Go to reports

Navigate to the "My Reports" page from the navigation menu or your dashboard.

2

Find your report

Reports are sorted by date (newest first). Look for the report by the assessment name.

3

Open the report

Click the report to view full details, including your overall grade, per-question scores, and detailed feedback.

4

Recommended practice pages

If the report includes practice page recommendations, you can click on them to start practicing topics that need improvement.

💡 Tip: After submitting an open-ended assessment, the system automatically redirects you to your report within about 10 seconds.

assessment report results score
22 How to Track Your Progress in a Learning Track

This guide explains how to monitor your completion percentage and understand the status of each step in a track.

1

Progress Ring

At the top of the track page, you'll see a ring showing your overall progress percentage. This is calculated by the number of completed steps out of the total.

2

Statistics

Below the ring, you can see how many sections and steps the track has and how many coins are awarded upon completion.

3

Step Status

Each step is marked with one of three states: Completed (green checkmark), Unlocked (clickable), or Locked (grayed out, waiting to be unlocked).

4

Section Progress Bar

Each section shows a progress bar illustrating how many steps have been completed within it.

5

Overall Status

On the "My Tracks" page, each track card displays its status: "Not Started", "In Progress", or "Completed".

💡 Tip: When all steps are completed, the track is marked as "Completed" and a completion message is displayed with your user code.

23 How to Use Kit Activities

This guide explains how to work with activities inside a learning kit.

1

Enter the kit

Go to your kit page (see the guide "How to Access a Kit I Purchased").

2

Choose an activity

Activities are displayed as cards. Each card shows the activity name, type (practice, test, AI, etc.), number of targets, and coins you can earn.

3

Start an activity

Click on an activity card to open it. The activity will open on a new page.

4

Complete stages

Each activity is made up of stages. Go through them step by step following the on-screen instructions.

5

Earn coins

When you complete an activity, you'll receive coins based on your performance.

💡 Tip: If the kit includes an instructions card ("How to work with this kit"), it's recommended to read it before starting the activities.

kits activities learning
24 How to Change Space Status

How to Change Space Status

This guide explains the space lifecycle — from draft to archive — and how to change the status.

Steps

1

Go to Space Settings
In the space dashboard, click "Settings" to access status management options.

2

Available Statuses
Every space goes through the following statuses:

  • Draft — the space is being set up, not accessible to members
  • Active — the space is running and accessible to all members
  • Paused — the space is temporarily frozen, members cannot access
  • Archived — the space is completed and closed
3

Changing the Status
Click on the desired status button. Possible transitions: Draft → Active → Paused → Active (resume), or Active/Paused → Archived.

📌 Note: Archiving is a final action — an archived space cannot be restored to active.
25 How to Cancel or Resend an Invitation

This guide explains how to cancel a pending invitation or resend it to the recipient.

1

Locate the Invitation

In the recipient list, find the pending invitation. Invitations in "Pending" status show resend and cancel action icons next to them.

2

Resend

Clicking "Resend" sends an identical email to the recipient without consuming an additional credit. Useful when the first email did not arrive or got lost in spam.

3

Cancel an Invitation

Clicking "Cancel" opens a confirmation modal. Confirming cancels the invitation permanently and releases the credit back to your available balance.

4

Already-Accepted Invitations

You cannot cancel an invitation that the recipient has already accepted. In that case the credit is already consumed and access has been granted.

📌 Note: Cancellation is final. If the recipient changes their mind later, you will need to send a new invitation, and another credit will be reserved.

delegation invitation cancel inviter
26 How to Understand Your Assessment Scores

This guide explains how to read and understand the scores in your assessment report.

1

Overall grade

Your total score is displayed at the top of the report, on a scale of 0 to 100. This is the average of all question scores.

2

Per-question score

Each question receives a separate score. In open-ended assessments, the score is based on AI evaluation of your response.

3

Score levels

Scores are translated to descriptive levels: "Beginning" (0-12), "Emerging" (13-19), "Developing" (20-34), "Competent" (35-54), "Accomplished" (55-64), "Excelling" (65-74), "Mastering" (75-84), "Advanced" (85-99), and "Perfect" (100).

4

Creativity bonus

In open-ended assessments, you can earn up to 20 bonus points for creative and original answers. The bonus is added to the rubric score (capped at 100).

5

Skill review

Some reports include a detailed skill-by-skill review, with insights, growth areas, and real-life application tips.

💡 Tip: Pay attention to the growth areas mentioned in the report — they show you exactly what to strengthen.

assessment score report levels understanding
27 Why Is a Track Step Locked and When Will It Unlock?

This guide explains why certain track steps are locked and when they will unlock.

1

Dependent Steps

Most steps in a track are locked until you complete the previous step. This is the dependency system that ensures you progress in order.

2

Time Delays

Some steps also require a waiting period after completing the previous step. For example, you may need to wait minutes or hours before the next step unlocks. The wait time is displayed next to the locked step.

3

Section Dependencies

Sometimes an entire section is locked until the previous section is fully completed. In this case, all steps within the section will be locked.

4

Automatic Unlocking

Once conditions are met (dependencies completed + time delay elapsed), the step will unlock automatically the next time you visit the track page.

💡 Tip: If a step is locked and you're not sure why — check that the previous step is truly marked as completed. If there's a time delay, you'll need to wait and come back later.

28 How to Filter Kit Activities by Type

This guide explains how to filter activities within a kit by type.

1

Enter the kit

Go to your kit page.

2

Use the filter chips

Above the activities list, you'll see filter chips for different activity types, such as Practice, Test, AI, Reading, and more.

3

Select a type

Click a filter chip to show only activities of that type. The selected chip will be highlighted.

4

Show all

Click "All" to go back to showing all activities.

5

Search within the filter

You can also use the search box to find a specific activity within the selected type.

💡 Tip: Filtering works in real time — no need to refresh the page.

kits filter activities
29 How to Assign Content to a Space

How to Assign Content to a Space

This guide explains how to assign pages, kits, and tracks to a specific space, making them available to learners in that space.

Steps

1

Go to Space Content Management
In the space dashboard, click "Content" to see all content assigned to the space.

2

Choose the Content Type
Switch between the tabs — Pages, Kits, or Tracks.

3

Add Content
Click "Add Content" — you can search by name, or paste a direct link to the content. The system will automatically detect the content type and assign it.

4

Set Visibility
For each content item, you can control whether it's visible to learners and set a date range for when the content is available.

💡 Tip: Space content is separate from missions. You can show content to learners without creating a mission, or create a mission that links to the content.

30 How to Buy More Credits

When your credits run out, you can buy additional credit packs for the same product. This guide explains how.

1

Credits-Depleted Notification

When your available balance reaches 0, you receive an in-app notification and email with a direct link to buy a credit pack.

2

Choose a Credit Pack

In the store, credit packs are listed under the relevant base product. Choose a pack by credit count and price.

3

Complete Checkout

Complete checkout normally. The credits are automatically added to the same balance under the base product you already own.

4

Use Immediately

After purchase you receive a "credits added" notification. You can start sending new invitations right away.

📌 Note: Credit packs are always tied to a base product you already own. You cannot buy a credit pack without owning the base product.

delegation credits purchase pack
31 How to Retake an Assessment

This guide explains how to retake an assessment you've already completed.

1

Check availability

Not all assessments allow retakes. If the assessment is blocked for retakes, you'll see an appropriate message.

2

Access again

If retakes are allowed, go to the assessment link again. The system will create a new session for you.

3

Start fresh

All previous answers will be cleared, and the assessment will start from the beginning.

4

New report

After completion, a new report will be generated and appear on your reports page. The previous report will also be kept.

📌 Note: Some assessments, especially formal tests, have retakes blocked after the first completion.

assessment retake retry
32 How to Earn Coins from Tracks

This guide explains how you earn coins for completing tracks.

1

Track Completion Reward

When you complete all steps in all sections of a track, you automatically receive coins. The number of coins is displayed on the track page under "Coins".

2

Per-Page Coins

Some steps within a track are practice pages or tests that award coins on their own, in addition to the coins awarded for completing the entire track.

3

View Your Balance

Coins are added to your balance immediately upon track completion.

💡 Tip: The number of coins varies per track. Check the track page to see how many coins are waiting for you.

33 How to Filter Kit Content by Grade

This guide explains how to filter kits by grade in the kits portal.

1

Go to the kits portal

Navigate to the learning kits page.

2

Open the grade filter

Click on the grade dropdown (default: "All Grades").

3

Select a grade

Choose a grade from the list (e.g., "Grade 3"). The kits will filter immediately to show only kits containing content for the selected grade.

4

Clear the filter

Click the "×" button next to the dropdown, or select "All Grades" to remove the filter.

💡 Tip: Kits that contain a range of grades (e.g., Grades 1–3) will also appear when you select a specific grade within that range.

kits grades filter
34 How to View Delegated Reports

When a recipient completes content you delegated, a report is generated for you to view. This guide explains how to find and open these reports.

1

Open the Product Management Page

From "My EZ""My Products", select the relevant product.

2

"Delegated Reports" Tab

On the management page, switch to the "Delegated Reports" tab. All reports from recipients who completed the content appear here.

3

Filter and Search

Filter the reports by recipient or by date, or search by name in the search field.

4

Open a Report

Clicking a row opens the full report — including score, skill-level analysis, and the recipient performance breakdown.

💡 Tip: Every time a recipient completes content you delegated, you receive an automatic in-app and email notification with a direct link to the report.

delegation reports inviter
35 How to Use Recommended Practice Pages After an Assessment

This guide explains how to use the practice and training pages the system recommends after completing an assessment.

1

Find the recommendations

Open your assessment report. If there were skills where you scored below 65%, you'll see a recommendations table at the bottom of the report.

2

Types of pages

Recommendations include practice pages (drills with multiple-choice questions) and training pages (AI-powered training with personal feedback).

3

Automatic access

The system automatically grants you access to the recommended pages for 6 months. No purchase needed.

4

Start practicing

Click the "Practice" button next to each recommended page to start right away.

💡 Tip: Focus first on skills with the lowest score — that's where there's the most room for improvement.

assessment practice training recommendations improvement
36 How to Track Kit Progress

This guide explains how to track your progress in a learning kit.

1

Enter the kit

Go to your kit page.

2

View the progress panel

At the top of the page, you'll see a progress panel that includes a progress bar showing your completion percentage, and a counter of completed activities out of the total.

3

Activity status

Each activity card shows a small progress bar indicating how many stages you've completed out of the total for that activity.

4

Continue learning

Click the "Continue Learning" button in the progress panel to scroll directly to the activities list.

💡 Tip: Progress updates in real time after each activity you complete.

kits progress tracking
37 Understanding Your Credit Balance

The product management page shows four numbers about your credit balance. This guide explains what each one means.

1

Total Credits

How many credits you have received in total — from your initial purchase plus all credit packs you have bought since.

2

Used

How many credits were consumed by accepted invitations. This number only grows; it never decreases.

3

Reserved

How many credits are tied up by pending invitations not yet responded to. If an invitation expires or is declined, its credit is automatically released.

4

Available

The most important number — how many credits you can use right now to send new invitations. Formula: Available = Total − Used − Reserved.

💡 Tip: When an invitation expires or is declined, "Reserved" decreases by one and "Available" increases by one immediately. Only acceptance moves a credit from "Reserved" to "Used".

delegation credits balance inviter
38 How to Read Kit Instructions

This guide explains how to read the usage instructions of a learning kit.

1

Enter the kit

Go to your kit page.

2

Find the instructions card

If the kit has usage instructions, a purple card will appear at the top of the activities list with the title "How to work with this kit".

3

Open the instructions

Click the card to open a modal window with the full instructions.

4

Close the window

Click the close button "×" or "Close" at the bottom of the window to return to the activities list.

💡 Tip: Not all kits include usage instructions. If the purple card doesn't appear, you can start the activities directly.

kits instructions guidance
39 How to Use a Coupon Code for a Kit

This guide explains how to use a coupon code when purchasing a learning kit.

1

Open the purchase modal

Go to the kit page and click the "Purchase" button to open the payment modal.

2

Enter the coupon code

Type your coupon code in the dedicated field inside the purchase modal.

3

Click "Apply"

Click the "Apply" button to validate the code. The system will check the code and update the price.

4

Check the discount

If the coupon is valid, you'll see the original price with a strikethrough, the updated price, and the discount amount.

5

Remove a coupon

If you want to remove the coupon, click the "Remove" button that appears in place of "Apply."

6

Proceed to payment

Click "Continue to Payment" to complete the purchase at the updated price. If the coupon gives a 100% discount, the button will change to "Confirm Free Access" and access will be activated immediately with no payment required.

💡 Tip: An invalid coupon will display an error message. You can try a different code or continue with the full price.

kits coupon discount
40 How to Renew Expired Kit Access

This guide explains how to renew access to a learning kit whose access period has expired.

1

Identify expiration

When your kit access expires, the activity links will become inactive and the purchase panel will reappear.

2

Go to the kit page

Navigate to the kit's sales page.

3

Repurchase

Click the "Purchase" button. The renewal process is the same as a regular purchase.

4

Complete payment

Complete the payment as usual. After a successful payment, your access will be reactivated and the expiration date will be updated.

💡 Tip: Your previous progress is saved even after access expires. When you renew, you can pick up right where you left off.

kits renewal access
41 How to Accept a Delegation Invitation

When someone invites you to use their content, you receive an email with a join link. This guide explains how to accept the invitation.

1

Receive the Email or Notification

The invitation is sent to your email. If you are already a registered user, you also receive an in-app notification under the bell icon.

2

Click the Join Link

Clicking the link in the email takes you to the "My Invitations" panel on your account page. If you are not signed in, you are sent to the login screen first.

3

Review the Invitation

The panel shows the invitation including the sender name, the content you will receive, and the access period.

4

Click "Accept"

Click "Accept" to confirm. The content is immediately added to your account and you can start using it.

📌 Note: You must be signed in to your account to accept an invitation. If you do not have an account yet, you are directed to a quick signup before accepting.

delegation invitation accept invitee
42 How to Take a Test

This guide explains how to take a test on the platform.

1

Access the test

Click the test link from the portal or your dashboard. The test will load automatically.

2

Answer questions

Read each question carefully and select your answer. Note: in a test, you cannot skip questions.

3

Navigate

Use the "Next" button to move forward. Progress is saved automatically.

4

Finish

On the last stage, your answers are automatically submitted for grading.

5

Instant results

Right after submission, a results window will appear showing your score as a percentage and a letter grade (for example: "85% — A").

6

Choose what's next

You can choose to retake the test (if allowed) or return to the portal.

📌 Note: Test answers are encrypted and graded on the server — you cannot change answers after submission.

test score results
43 How to View My Missions

This guide explains how to access your missions page and see all missions assigned to you.

1

Go to the Missions Page

Click "My Missions" in the navigation menu. You'll be taken to your personal missions dashboard.

2

Review Statistics

At the top, you'll see a summary: total missions, completed, in-progress, and not yet started.

3

Filter and Search

You can filter missions by status (active, completed, expired) to find what you're looking for.

4

View Mission Details

Each mission shows: name, description, type (page / track / micro mission), deadline, coin reward, and progress percentage.

5

Open the Mission

Click on a mission to go directly to the content you need to complete.

💡 Tip: Missions with approaching deadlines are highlighted. Pay attention to dates so you don't miss them.

44 How to Earn Coins from Kit Activities

This guide explains how to earn coins from activities within a learning kit.

1

Enter the kit

Go to your kit and choose an activity.

2

Maximum coins

Each activity card shows the maximum number of coins you can earn from it (next to the coin icon).

3

Complete the activity

Finish the activity stages. The number of coins you receive depends on your performance.

4

Receive coins

When the activity is completed, coins are automatically added to your balance.

📌 Note: Each activity has a maximum coin limit. Once you've reached the maximum, you cannot earn more coins from that same activity.

kits coins rewards
45 How to Invite Users to a Space

How to Invite Users to a Space

This guide explains how space administrators can invite users to join their space using a user code.

Steps

1

Go to Space Settings
In the space dashboard, click "Settings" and navigate to the "Manage Invitations" section.

2

Enter User Codes
Enter the user code of the person you want to invite. You can enter multiple codes separated by commas to send batch invitations.

3

Add a Message (Optional)
You can add a personal message that will be attached to the invitation.

4

Send the Invitations
Click "Send Invitations". The system will validate each code and show a summary — how many were sent, skipped (already members), and failed.

💡 Tip: Invitations are valid for 30 days. The invitee will receive a notification and can accept or decline from their account page.

46 How to Decline a Delegation Invitation

You do not have to accept every invitation. This guide explains how to decline an invitation you have received.

1

Open the Invitations Panel

Sign in and go to the "My Invitations" panel on the "My Account" page.

2

Click "Decline"

Next to the relevant invitation, click "Decline". A short confirmation modal opens.

3

Confirm

Confirm the decline. The invitation moves to "Declined" status and no longer appears in your active list.

4

Sender Is Notified

The sender automatically receives a notification that the invitation was declined, and the credit reserved for you is released back to their balance.

💡 Tip: Declining is a free action — there are no consequences for you, and you do not need to provide a reason.

delegation invitation decline invitee
47 How to Take a Time-Limited Test

This guide explains how to take a test that has a time limit.

1

Timer

When you enter a time-limited test, a timer is displayed at the top of the page with a countdown (in minutes:seconds format).

2

Color changes

The timer changes color as time runs out to alert you: blue at the start, teal in the middle, purple when one minute remains, and flashing red when time is up.

3

When time runs out

A popup appears with a message that time has expired. All input fields are locked and you cannot continue answering.

4

Forced submission

Click "Submit Now" to submit the test. Questions left unanswered will be counted as incorrect.

5

Results

Your score is calculated based on all questions, including those you didn't answer.

💡 Tip: Manage your time wisely — don't spend too much time on one question. It's better to answer all of them and come back to check.

test time timer limit
48 How to Complete a Page Mission

This guide explains how to complete a mission that requires finishing a specific page.

1

Find the Mission

Go to "My Missions" and find the page mission assigned to you.

2

Open the Page

Click on the mission to open the required page directly.

3

Complete the Content

Go through all content on the page: exercises, questions, videos, or any required activity. Make sure you reach the end and receive a completion confirmation.

4

Automatic Update

The system automatically detects that you completed the page and updates the mission status to "Completed". If the mission includes coins, they'll be added to your balance.

💡 Tip: If the mission doesn't update after you finish — make sure you actually completed all stages within the page itself.

49 How to Access a Kit Through My Group

This guide explains how to access a learning kit that was assigned to your group.

1

Join the group

Make sure you are a member of the group that was granted access to the kit (joining is handled by the group admin).

2

Log in

Sign in to your account on the platform.

3

Navigate to the kit

Go to the kit page. If your group has access, the activities will be active and available to you without needing to purchase.

4

Use normally

Use the kit as usual — all activities, progress tracking, and coin earning work the same as any other kit.

💡 Tip: Group-based access has no time limit. As long as you are a member of the group, the access remains active.

kits group access
50 How to Join a Space Using a Code

How to Join a Space Using a Code

This guide explains how to join a learning space using a space code you received from your teacher or administrator.

Steps

1

Go to Your Account Page
Click your username in the menu and go to My Account.

2

Enter the Space Code
In the "Join a Space" section, enter the space code you received and click "Check Code".

3

Confirm the Request
The system will show the space details — name, institution, and type. If everything looks right, click "Send Join Request".

4

Wait for Approval
The request will be sent to the space administrators. You'll receive a notification when approved, and you can access the space immediately.

📌 Note: If you already have a pending invitation to the space, the system will suggest you accept it instead of sending a new request.
51 What Happens After You Accept

You have accepted an invitation — what now? This guide explains what happens next and how to start using the content.

1

Content Is Added to Your Account

The content (a page or a track) is immediately added to your missions list. You will see it under "My Missions".

2

Access Period

Each invitation has an access period — usually several months from acceptance. The expiration date is shown on the mission card.

3

Start Using the Content

Click the mission to open the content. You can start immediately; no waiting required.

4

Sender Is Notified on Completion

When you complete the content, the sender automatically receives a notification. If the content includes an assessment or report, the report is automatically sent to the sender.

💡 Tip: If you do not complete the content within the access period, it will be marked as expired and no longer available. Plan to finish on time.

delegation acceptance content invitee
52 How to Take an Open-Ended Test

This guide explains how to take an open-ended test — a test where you write free-text answers that are graded by AI.

1

Access the test

Click the test link. The system will create a session and display a progress indicator.

2

Write your answers

Read each question and type your response in the text box. Pay attention to the character limit.

3

Navigation and saving

Answers are saved automatically when you move between stages.

4

Submit

When finished, click "Finish and Submit" and confirm. The AI will grade your answers (about 20 to 60 seconds).

5

Redirect to report

After grading, you'll be automatically redirected to a report with your score and feedback.

📌 Note: Unlike open-ended assessments, open-ended tests usually cannot be retaken after completion.

AI test open-ended AI writing
53 How to Complete a Track Mission

This guide explains how to complete a mission that requires finishing an entire learning track.

1

Find the Mission

Go to "My Missions" and find the track mission. The mission type will appear as "Track".

2

Open the Track

Click the mission to go directly to the track page.

3

Complete All Steps

You need to complete all steps in all sections of the track. Your mission progress updates automatically based on the track's completion percentage.

4

Finish

When all steps are completed and progress reaches 100%, the mission is automatically marked as "Completed" and coins are awarded.

💡 Tip: A track mission may take time since it includes multiple steps. Check the deadline and plan your time accordingly.

54 How to Get Free Kit Access as a VIP User

This guide explains how VIP users can get free access to eligible kits.

1

Check VIP status

Make sure your account has active VIP status.

2

Find eligible kits

Kits eligible for free VIP access will display a purple badge reading "VIP - FREE" instead of the regular price. The original price will appear with a strikethrough.

3

Click "Get VIP Access"

Click the purple "Get VIP Access" button in the purchase panel.

4

Confirm

A confirmation window will appear with a message that the kit is free for you as a VIP member. Click "Get Free VIP Access" to confirm.

5

Instant access

Access will be activated immediately and the page will refresh to display the kit content.

📌 Note: Not all kits are eligible for free VIP access. Kits without a VIP badge will require a regular purchase.

VIP kits VIP free-access
55 How to Accept or Decline an Invitation

How to Accept or Decline an Invitation

This guide explains how to handle invitations you've received to join learning spaces.

Steps

1

Receive the Notification
When someone invites you to a space, you'll receive a notification (the bell icon in the menu). Click the notification to go to your invitations page.

2

View Your Invitations
In your account page, go to the "Invitations" tab. You'll see all pending invitations with space details, institution, and who invited you.

3

Accept or Decline
Next to each invitation there are two buttons:

  • Accept — you'll immediately join the space as a member and can access it
  • Decline — the invitation will be declined and the inviter will be notified

💡 Tip: Invitations are valid for 30 days. If you don't respond in time, the invitation will expire automatically.

56 Will I See My Own Report?

When you complete content received via invitation, you may or may not see your own report — it depends on the product settings chosen by the sender. This guide explains the rules.

1

Controlled by the Product

Each delegatable product has a default setting controlling whether reports are visible to recipients. The setting is identical for every recipient of that product and cannot be changed after sending.

2

Visible Reports

If the product is set to visible, the report will appear in your reports list under "My Reports", and you will receive a notification once it is generated.

3

Hidden Reports

If the product is set to hidden, you will not see the report. Instead, a thank-you screen appears: "The report has been sent to the sender". Direct attempts to access the report URL will be blocked.

4

The Sender Always Gets the Report

In every case, the sender receives the full report. The setting only affects what you see — not what the sender sees.

📌 Note: Even when the report is hidden from you, your responses are processed identically. The setting only controls display — not collection or processing.

delegation reports visibility invitee
57 How to View Your Test Results

This guide explains how to view your results after completing a test.

1

Instant results

In a standard test, a results window appears immediately after submission showing your percentage score and grade.

2

Detailed report

The full report is saved on the "My Reports" page. Go there from the navigation menu.

3

Skill breakdown

The report includes a score breakdown by skill, so you can see which areas you did well in and which need improvement.

4

Open-ended test

In an open-ended test, the report also includes detailed written feedback for each question.

💡 Tip: Check the skill breakdown in the report — it's the most useful part for understanding what to strengthen.

test results report score
58 How to Understand Mission Deadlines

This guide explains the different types of time constraints on missions.

1

Open Mission

A mission with no time limit. You can complete it whenever you want.

2

Deadline Mission

There's a due date for completing the mission. After this date, the mission will be marked as "Expired" if not completed.

3

Specific Date Mission

The mission is only available on a specific date. You must complete it on that day.

4

Availability Window

Some missions are set with a start date and an end date. The mission is only available during that range.

5

Identifying Deadlines

On the missions page, each mission displays its deadline. Missions with approaching deadlines are highlighted.

💡 Tip: Try to complete missions before the deadline rather than at the last minute, especially track missions that take more time.

59 How to Search for a Specific Activity in a Kit

This guide explains how to search for a specific activity within a learning kit.

1

Enter the kit

Go to your kit page.

2

Locate the search box

Above the activities list, find the search box.

3

Type a keyword

Type a word or phrase from the activity name. The list will filter in real time as you type, and the search term will be highlighted in the results.

4

Clear the search

Click the "×" button inside the search box to clear the search and show all activities again.

💡 Tip: You can combine search with type filtering to narrow down results even further.

kits search activities
60 How to Approve Join Requests

How to Approve Join Requests

This guide explains how space administrators handle join requests sent by users.

Steps

1

Receive a Notification About a New Request
When a user sends a join request, everyone with add members permission in the space receives a notification.

2

View Pending Requests
In the space dashboard, you'll see a "Pending Requests" panel with the request count. You can also view requests through space settings.

3

Approve or Deny
Next to each request there are two buttons:

  • Approve — the user will join the space as a member and receive a notification
  • Deny — the request will be declined and the user will be notified

💡 Tip: Join requests are valid for 30 days. It's recommended to handle requests promptly so learners can get started.

61 How to Retake a Test

This guide explains how to retake a test you've already completed.

1

Check availability

Some tests are blocked for retakes after the first completion. If the test is blocked, you'll see a message about it.

2

Retake from results

If retakes are allowed, you can click "Retake Test" directly from the results window.

3

Confirmation

A confirmation message will appear explaining that your current progress will be cleared and the test will start over.

4

New test

After confirming, the test will reload and all answers will be reset.

5

New report

A new report will be generated after completion. The previous report is also kept.

📌 Note: In formal tests, retakes are usually blocked. In that case, contact your course administrator.

test retake retry
62 How to Earn Coins from Missions

This guide explains how coins are awarded when you complete a mission.

1

Check the Coin Amount

On the missions page, each mission displays the number of coins you'll receive upon completion. Missions with no coin reward will show 0.

2

Eligibility

Coins are only awarded when the mission reaches 100% completion. There's no partial reward.

3

Automatic Award

Once the mission is marked as "Completed", coins are added to your balance automatically.

4

One-Time Award

Mission coins are awarded once only. You cannot receive them again.

💡 Tip: Mission coins are in addition to any coins awarded from the pages or tracks themselves — so completing a mission gives you a double reward.

63 Delegation Troubleshooting

Encountered an issue with delegation or accepting an invitation? This guide summarizes the common problems and their solutions.

1

Invitation Expired

Invitations are valid for 30 days. If one expires, the credit automatically returns to the sender available balance, and a new invitation can be sent.

2

Recipient Cannot Find the Invitation

Ask the recipient to check their spam folder, or to go directly to the "My Invitations" panel on their account page. You can also resend the invitation from the management page without consuming an additional credit.

3

Credit Count Looks Wrong

Check all four numbers: Total, Used, Reserved, Available. Pending invitations reduce "Available" but not "Total". See the "Understanding Your Credit Balance" guide for full details.

4

Recipient Report Did Not Appear

Reports are generated only after the recipient completes the content. If the mission is still in progress, the report does not exist yet. Check the "Delegated Reports" tab and verify that your notifications are enabled.

📌 Note: For issues not resolved by this guide, contact support via the "Contact Us" button in the main menu.

delegation troubleshooting issues
64 How to Earn a Certificate

This guide explains how to earn a certification on the platform.

1

Complete an assessment

Finish an assessment (mapping) that has certification enabled. Not every assessment grants a certificate.

2

Meet the passing threshold

Your score needs to be equal to or above the required passing threshold (usually 70, but this may vary).

3

Receive the certificate

If you meet the requirements, the certificate is awarded automatically right after grading completes. No additional action needed.

4

Celebration

The system displays a celebration animation when a new certificate is earned.

5

View it

The certificate will appear on your "My Certificates" page and on your dashboard.

💡 Tip: Each certificate can only be earned once. If you've already earned a certificate for a specific skill, you won't receive it again even if you retake the assessment.

certificate certification passing
65 How to Assign a Mission to a Group

This guide explains how teachers assign a mission to all group members.

1

Go to Mission Management

Navigate to your groups management page and select the relevant group.

2

Choose "Assign Mission"

Click the button to assign a new mission.

3

Fill in Mission Details

Enter a mission name (in Hebrew and/or English), an optional description, and choose the mission type: page, track, or micro mission.

4

Select Content

Choose the page or track that students need to complete from the dropdown list.

5

Set a Deadline

Choose the time constraint type: no limit, with a deadline, or for a specific date. Enter the relevant dates.

6

Coin Reward

Set how many coins students will receive upon completion (optional).

7

Confirm and Send

After confirmation, the system automatically creates an individual mission for every group member. Each student will see the mission in their dashboard.

💡 Tip: New students who join the group later will automatically receive the mission.

66 How to View My Certificates

This guide explains how to view the certificates you've earned.

1

Go to certificates page

Navigate to "My Certificates" from the navigation menu. You'll see your total certificate count and all your certificates.

2

Filter by subject

Use the subject filter at the top of the page to display certificates from a specific subject only.

3

Search

Use the search box to find a specific certificate by name.

4

View a certificate

Click any certificate to see it in full, including the skill name, date earned, and score.

5

Dashboard badges

Mini certificate badges also appear on your dashboard for quick viewing.

💡 Tip: Click a certificate to flip it and see the back side with additional details.

certificates view certifications
67 How to Assign an Individual Mission

This guide explains how to assign a mission directly to an individual student, without requiring a group.

1

Go to Mission Management

Navigate to the missions management area.

2

Choose "Individual Mission"

Select the option to assign an individual mission.

3

Select a Student

Search for and select the student you want to assign the mission to.

4

Fill in Details

Enter a name, description, choose the mission type (page / track), and select the required content.

5

Set Timing and Reward

Set a deadline and coin amount as needed.

6

Confirm

After confirmation, the mission will appear in the student's dashboard.

💡 Tip: Individual missions are especially useful for providing extra practice or enrichment material to specific students.

68 How to Share Your Certificate Album

This guide explains how to share your certificate album with others.

1

Go to certificates page

Navigate to "My Certificates."

2

Enable public mode

Use the "Public Album" toggle to make your album accessible to others. When enabled, sharing buttons will appear.

3

Copy link

Click "Copy Link" to copy the public album URL to your clipboard.

4

Share on WhatsApp

Click the WhatsApp button to send the link directly to your contacts.

5

Turn off

You can turn off the toggle at any time to make your album private again.

📌 Note: When the album is public, anyone with the link can see your certificates. Personal information is limited to your name and certificates only.

certificates share album link
69 How to View Group Mission Progress

This guide explains how teachers can monitor student progress on a group mission.

1

Go to Group Management

Navigate to the groups management page and select the relevant group.

2

View Mission List

You'll see all missions assigned to the group with an overall progress summary.

3

Aggregated Summary

Each mission shows: total students, completed, in-progress, and not started, along with average progress.

4

Per-Student View

Click on a specific mission to see a breakdown per student: name, status, progress percentage, and start/completion date.

5

Identify Struggling Students

You can easily spot students who haven't started or are stuck, and reach out to them individually.

💡 Tip: Check progress regularly to identify students who need help before the deadline passes.

70 How to Deactivate or Cancel a Mission

This guide explains how to deactivate a group mission or cancel a mission that has already been assigned.

1

Go to Mission Management

Navigate to the groups management page and select the group the mission was assigned to.

2

Find the Mission

Locate the mission you want to cancel in the mission list.

3

Deactivate

Click the deactivate button. This will cancel the mission for all students who haven't completed it yet. Students who already completed the mission will not be affected.

4

Reactivate

If you want to bring the mission back, you can click "Reactivate" to restore the mission for all students whose mission was cancelled.

5

Permanent Delete

You can also permanently delete a mission. Note that this action is irreversible.

📌 Important: Deactivating a mission does not remove content access that was granted — it only cancels the mission itself. Students who already completed the mission and received coins will keep them.

71 How to View My Reports

This guide explains how to access and view your reports.

1

Access

Navigate to "My Reports" from the navigation menu or your dashboard.

2

Report list

Reports are displayed by date (newest first). Each report shows the activity name, report type, and date.

3

Open a report

Click a report to view its full content.

4

Report types

Assessment reports include an overall grade, per-question breakdown, and feedback. Test reports include a score and skill breakdown.

5

Skill review reports

Some reports include a detailed skill review with strengths, growth areas, and recommendations.

💡 Tip: Look for the color indicator next to the score — green marks a high score, orange a medium score, and red a score that needs improvement.

reports score view review
72 How to Read a Skill Review Report

This guide explains how to read and understand a skill review report that appears after an open-ended assessment.

1

Find the report

The skill review report appears on your "My Reports" page. It is generated automatically after completing an open-ended assessment.

2

Skills table

The report includes a table with each assessed skill, your level, insights, growth areas, and real-life application tips.

3

Strengths

The strengths section details the skills where you performed especially well.

4

Growth areas

This section shows skills that can still be improved, with specific explanations.

5

Next steps

The report includes concrete recommendations for your next steps.

6

Practice pages

If recommended practice pages appear, click them to start working on your growth areas.

💡 Tip: A skill review report is a great tool for a conversation with a teacher, counselor, or parent — share it to plan your next steps together.

report skills review strengths growth
73 How to Create an Arena Event

An Arena event is a team competition built around an existing practice page. This guide explains how to create a new event from scratch.

1

Open the Events List in Your Space

From the space dashboard, select the "Arena Events" card. If the card isn't there, Arena isn't enabled for this space type or you don't have the management permission.

2

Click "New Event"

The button opens a four-step wizard: identity, page selection, timing and visibility, and review.

3

Enter the Event Details

Give it a name, paste the URL of the page that will serve as the assessment, and set open and lock times. Only "Assessment" or "Open-Ended" pages are supported.

4

Save as Draft

Clicking "Create Event" saves the event as a draft and takes you to the edit screen, where you can build groups.

💡 Tip: Events always start as drafts — every setting is editable until you publish.

arena create event wizard teacher organizer
74 How to Build Groups for an Arena Event

Before an event opens, you need to divide participants into groups with a leader in each. This guide explains how to build groups in the edit screen.

1

Open the Group Manager

In the event edit screen, the right pane shows the group manager with a pool of space members ready to assign.

2

Create a New Group

Click "New Group" and give it a name. Repeat for each group you need.

3

Drag Members into Groups

Drag names from the pool onto group cards. Saving is automatic — no need to click "save".

4

Designate a Leader for Each Group

Click the star icon next to the member who will represent the group. Only the leader can access the page and submit on behalf of the team.

📌 Note: Membership changes are only allowed before the event opens. Changing a leader and locking out a group are still allowed during an open event.

arena groups leader drag-drop teacher organizer
75 How to Enable Self-Grouping for Members

Self-grouping lets members organize themselves into groups instead of you assigning them manually. This guide explains how to enable the feature.

1

Open the Event in Draft State

The toggle is only editable in draft — if the event is already published, you can't change this setting.

2

Enable the "Self-Grouping" Toggle

In the left pane of the edit screen, scroll to the visibility toggles and switch on "Self-Grouping".

3

Set a Maximum Group Size

This value is optional, but recommended for large events to avoid bloated groups. Leave empty for no limit.

4

Publish the Event

Once published, space members see a panel on the event page where they can create and join groups themselves.

💡 Tip: Self-grouping works best for large events where manual management is impractical.

self-grouping arena toggle teacher organizer
76 How to Publish an Arena Event

Publishing moves an event from draft to active or scheduled. This guide explains how to publish safely.

1

Review All Settings

Verify the page, timing, and visibility settings are correct. Several of them lock after publishing.

2

Confirm Groups Have Leaders

A group with no leader can't submit and won't appear on the podium. If you chose self-grouping, this step isn't needed.

3

Click "Publish"

The button is in the bottom action bar. If you set a future open time, the event moves to "Scheduled". If not — it opens immediately.

4

Members Are Notified

Group members receive a notification when the event opens. You can revert a scheduled event back to draft at any time, if needed.

📌 Note: After publishing you can no longer change the page, dataset, max group size, or visibility toggles. Only name, description, and lock time remain editable.

arena publish scheduled open teacher organizer
77 How to Pause and Resume an Active Event

Pausing is useful when there's a technical glitch, a planned break, or an explanation to deliver. This guide explains how to pause an event and resume it.

1

Open the Event Edit Screen

Pause is only available while the event is in the active state.

2

Click "Pause"

The button is in the bottom action bar. The moment you pause, access to the submission page is blocked for all leaders.

3

Click "Resume" When Ready

The event returns to active state immediately, and leaders regain access to the submission page.

4

Notice the Time Extension

A message appears on screen showing how many minutes were added to the deadline.

💡 Tip: When you resume, the deadline is automatically pushed forward by exactly the pause duration — participants don't lose any time.

pause resume arena deadline teacher organizer
78 How to Lock an Arena Event Manually

Sometimes you'll want to end an event early — because everyone submitted, or because time has run out for some other reason. This guide explains how to lock manually.

1

Open the Edit Screen

Manual lock is available while the event is active or paused.

2

Check Who Hasn't Submitted

Each group card shows "Pending submission" or "✓ Submitted". Make sure you understand the consequences before locking.

3

Click "Lock & Finish"

The button shows a summary of what will happen to groups that haven't submitted, and asks for confirmation.

4

Wait for the Podium

After locking, the platform grades all submissions and displays the podium. For open-ended pages this can take a few minutes.

📌 Note: Locking is not reversible. After locking, no group can submit again in this event.

lock finish podium arena teacher organizer
79 How to Use Classroom Projection Mode

Projection mode is a dedicated full-screen view designed for display on a classroom TV. This guide explains how to launch it.

1

Open the Event Detail Page

Navigate from the events list in your space. Projection works in any state except draft, aborted, or archived.

2

Click "🎬 Projection Mode"

The button opens a new tab in full-screen layout, with no navbar or extraneous UI.

3

Display on the Classroom Screen

Connect your computer to the classroom TV and display the tab. The screen shows a countdown, a live progress bar, or a podium — depending on the event state.

4

The Screen Updates Automatically

No need to refresh. Any change in event state — opening, submission, locking, podium — appears instantly.

💡 Tip: Open projection mode a few minutes before the official opening time. The giant countdown builds anticipation and focuses the class.

arena projection classroom podium teacher organizer
80 How to Archive a Finished Arena Event

Archiving hides a finished event from the main events list to keep things tidy. This guide explains how to do it.

1

Wait Until the Event Has Finished

Archiving is only available once the event is in the "Finished" state and the podium has been published.

2

Open the Edit Screen

You can see the podium and review results before archiving.

3

Click "📦 Archive"

The button is in the bottom action bar. Confirming removes the event from the main list.

4

The Event Disappears from the List

Members who visited the event page can still see the podium via a direct link.

📌 Note: Archived events are permanently deleted after 30 days. Take a screenshot of the results if you want to keep them long-term.

archive finished arena teacher organizer
81 How to Clone an Arena Event

Cloning saves time when you want to run a new event with the same settings and groups as a previous one. This guide explains how.

1

Open the Event You Want to Clone

Cloning is available from any state — the source event doesn't need to be finished.

2

Click "Clone"

The system creates a new draft event with all settings, groups, and members from the source. The name gets a " — Copy" suffix.

3

Edit the New Draft

Update the name, times, or group composition as needed. Every setting is editable because the event is in draft state.

4

Publish When Ready

After editing, publish the new event as usual. Submissions, scores, and favorites from the source are not copied.

💡 Tip: Cloning is especially useful when the same class starts a new contest — groups are ready and you only need to update timing.

clone duplicate draft arena teacher organizer
82 How to Abort an Active Arena Event

Aborting differs from locking: no scores are computed, and no podium is shown. Use it only when you have to end an event without declaring a winner. This guide explains how.

1

Open the Edit Screen

Abort is available while the event is active or paused.

2

Click "Abort"

The button opens a confirmation dialog requiring you to enter a reason.

3

Enter a Reason for Aborting

The reason is required and is shown to participants on the event page. Word it carefully — it's your communication channel with the class.

4

Confirm the Abort

The event moves to the "Aborted" state. Participants see the reason you entered.

📌 Note: Aborting is not reversible. If you later decide you wanted to finish the event normally, you'll need to clone and open a new one.

abort cancel reason arena teacher organizer
83 How to Find Your Arena Events

All your Arena events — the ones you participate in and the ones you follow — live in one place. This guide explains how to get there.

1

Look for "My Arenas" in the Menu

The link appears in the main menu whenever you have Arena activity.

2

Open the Dashboard

The screen shows all your active and favorited events in separate tabs.

3

Switch Between the Tabs

The "⚡ Active" tab shows events you're participating in. The "⭐ Favorites" tab shows events you're following.

4

Click an Event Card for Details

Each card opens the event detail page — where you'll see the status, your group, and the podium when results are available.

💡 Tip: "My Arenas" appears in the main menu only when you have activity. If you don't see the link — you have no active events or favorites.

arena my arenas active favorites member student
84 How to Favorite a Public Arena Event

Favoriting an event lets you follow a competition you're not participating in. This guide explains how.

1

Open the Public Arenas Page

Choose "Public Arenas" from the main menu.

2

Search or Browse the List

The search field at the top filters by event name or hosting space name.

3

Click the Star Icon

The star ☆ appears on the corner of each event card. Clicking fills it (★) and adds the event to your favorites.

4

Find It Under "My Arenas"

It appears under the "⭐ Favorites" tab, alongside any other events you've starred.

💡 Tip: You can also favorite an event from its detail page, using the "Add to favorites" button.

favorite public star arena member
85 How to Join a Group in an Arena Event

In events where the teacher enabled self-grouping, you can choose which group to join. This guide explains how.

1

Open the Event Page

Enter through the notification you received, or from the "My Arenas" page.

2

Locate the "Manage your group" Panel

It appears on the event page only when self-grouping is enabled and you don't yet have a group.

3

Browse the Available Groups

Each group shows a name, the leader's name, and a member count. If a group is full, the join button will be disabled.

4

Click "Join" on Your Chosen Group

If the group has no leader yet — you'll automatically become its leader. Otherwise you'll be added as a regular member.

📌 Note: This option appears only when the teacher enabled self-grouping. Otherwise, the teacher assigns you to a group manually.

join self-grouping leader arena member
86 How to Create Your Own Group in an Event

Instead of joining an existing group, you can create your own and have friends join you. This guide explains how.

1

Open the Event Page

Make sure you're not already in a group — you can't be in two groups in the same event.

2

Locate the "Manage your group" Panel

Choose "Create a new group".

3

Name the Group and Confirm

The name is shown to all space members, so pick something clear and positive.

4

Wait for Members to Join

Other participants will see your group and can join through their own panel.

💡 Tip: When you create a group you automatically become the leader — the only one who can access the assessment page and submit on behalf of the team.

create group leader self-grouping arena member
87 How to Leave Your Group

In self-grouping events, you can leave your current group and switch to another. This guide explains how.

1

Open the Event Page

The "Manage your group" panel shows your current group and the available options.

2

Click "Leave Group"

The button shows a confirmation dialog — confirming removes you immediately.

3

The Group Continues Without You

If you were the leader, the oldest remaining member is automatically promoted. If you were the last member, the group is deleted.

4

Choose What to Do Next

You can join a different group, create a new one, or simply step out of the event.

📌 Note: You can only leave the group while the event is in draft, scheduled, or open state. Once locked, the roster is final.

leave self-grouping leader arena member
88 How to Submit as the Group Leader

As the group leader, you're the representative — your submission is the group's score. This guide explains how to do it right.

1

Wait for the Event to Open

You'll get a notification the moment it opens. Access to the submission page is granted only then.

2

Open the Event Page

You'll see a prominent green card: "Your turn — you're the group leader".

3

Open the Page and Answer

Click "Submit now". You'll be taken to the assessment or open-ended page, just like any other practice page on the platform.

4

Click "Submit" to Finish

The moment you submit — it's automatically recorded as the group's submission. You'll see "✓ Submitted" on the event page.

📌 Note: You can submit only once per event. Your submission represents the entire group — make sure you're happy with your answers before submitting.

submit leader arena member
89 What Happens If I Don't Submit in Time?

Sometimes group leaders don't finish submitting before the deadline. This guide explains what happens in that case and how it affects the group.

1

A Reminder 30 Minutes Before

About 30 minutes before the lock deadline you'll get a notification: "⏰ Up to 30 minutes left to submit". One reminder only — it's worth acting on.

2

The Deadline Arrives

The moment the event closes, the system automatically collects what you managed to do — any answers you filled in, even if you didn't click "Submit".

3

You Get Scored on What You Did

You'll receive a score based on the answers you actually filled in. If you never opened the page — the score is 0. If you answered some of the questions — you'll get a score for what you did.

4

The Score Appears on the Podium

Your group will appear on the podium with the resulting score. The rest of your group sees the result exactly like any other submission.

📌 Note: As a leader you represent the whole group. It's better to click "Submit" on time — even if you're not sure about every answer — than to rely on the automatic collection.

deadline leader auto-submit arena member
90 Why Can't I See the Submit Button?

Sometimes you open the event page and don't see the green submit button. This guide helps you identify the cause and resolve it.

1

Verify You're the Leader

Only the leader can access the submission page. Check the group details on the event page — who is listed as leader? If it isn't you, another group member represents the team.

2

Check the Event State

The button only appears when the event is in the "Live" state. If it's scheduled, paused, or finished — the button won't be shown.

3

Check If Your Group Is Locked Out

If the teacher removed your group from the event, you'll see a clear message: "Your group has been removed from this event". In that case the page is inaccessible — talk to the teacher.

4

Try Incognito Mode

If everything looks correct but the button still doesn't appear, open the page in "Incognito" mode. Browsers cache access permissions, which can cause an out-of-date display.

💡 Tip: If you've checked all four steps and the button still isn't showing, contact your teacher. There may be a brief technical delay refreshing access.

troubleshooting leader submit incognito arena member
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